Password Retrieval Does Not Work
If you tried using the Password Retrieval/Lost Password function in NitroWealth and did not receive an email with password reset instructions, the mail might have landed in your spam folder.
Here's what to do:
- Reset your password again: http://nitrowealth.com/members/wp-login.php?action=lostpassword
- Now check your spam folder from an email with subject line "RE: Your membership login info". It should come from 'firstname.lastname@example.org'.
- Make sure to whitelist email@example.com so that in the future, emails from NitroWealth won't land in your spam folder. You can do this by simply adding firstname.lastname@example.org to your contacts list in your email service or mark it as 'Not Spam'.
If you are still having issues with your login, please contact our support desk.